SHIPPING POLICY

Shipping Policy

Most Feralcore products are made to order and fulfilled through our trusted production partners. Because products may be produced at different facilities, production and shipping times can vary by item.

Production Time

Most Feralcore orders require approximately 3–5 business days for production before shipping.

Production times may vary depending on the product, production facility, order volume, and availability. During holidays, major sales, product launches, or other high-volume periods, production may take longer.

Please remember that production time is separate from shipping time.

Shipping Timeframes

Shipping begins after your item has completed production.

Estimated delivery times and available shipping methods are provided at checkout when available. Shipping times may vary depending on the product, destination, carrier, and production location.

All delivery dates are estimates and are not guaranteed. Carrier delays, weather conditions, holidays, and other circumstances outside of Feralcore's control may affect delivery.

Multiple Shipments

Feralcore products may be produced and shipped from different production partners or facilities.

If your order contains multiple products, your items may arrive in separate packages and at different times. This is normal and does not mean part of your order is missing.

Tracking information will be provided for individual shipments when available.

Holidays & Peak Seasons

During holidays, major sales, product launches, and other high-volume shopping periods, production and shipping times may be extended.

We recommend ordering early when purchasing for a specific date or occasion, as carrier delivery dates cannot be guaranteed.

Shipping Within the United States

At this time, Feralcore ships within the United States only.

We do not currently offer international shipping.

Shipping Costs

Shipping costs are calculated at checkout based on the products in your order, shipping destination, production location, and available shipping method.

Any applicable shipping charges will be displayed before you complete your purchase.

Tracking Information

Once your order ships, available tracking information will be sent to the email address provided at checkout.

Please allow 24–48 hours after receiving your shipping confirmation for tracking information to begin updating. In some cases, a carrier may take additional time to scan a package into its system.

Incorrect Shipping Addresses

Please carefully review your shipping address before completing your order.

Customers are responsible for providing a complete and accurate shipping address at checkout. Once an order has entered production or shipped, we may not be able to change the delivery address.

Feralcore is not responsible for delivery problems resulting from incorrect or incomplete shipping information provided at checkout.

Lost Packages

If tracking indicates that your package may have been lost in transit, please contact us at feralcoreco@gmail.com with your order number.

We will review the available tracking information and work with our production or shipping partner to determine the appropriate next step.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, please first:

Check around your delivery location
Check with household members or neighbors
Verify the shipping address on your order
Contact the shipping carrier for additional delivery information

Feralcore cannot guarantee replacement or reimbursement for packages confirmed by the carrier as delivered to the address provided at checkout.

However, you may contact us at feralcoreco@gmail.com, and we will help review the available tracking information.

Carrier Delays

Once an order has been transferred to the shipping carrier, circumstances such as weather, carrier disruptions, seasonal volume, or other transportation delays may affect delivery.

Feralcore cannot guarantee carrier delivery dates or be held responsible for delays outside of our control, but we will assist with available tracking information when possible.